Emergency Water Heater Replacement in San Jose

At the end of a busy workday, we received an urgent request from a customer in San Jose. Their 40-gallon gas water heater had suddenly stopped working. The customer sent over photos of their garage, and it was immediately clear that the water heater was leaking—there were puddles of water spread across the garage floor. Based on the images, we anticipated the need for a full replacement and loaded a new 40-gallon Bradford White water heater onto our truck before heading to the site. We usually recommend Bradford White to our customers for its reliability and long-lasting performance.

Upon arriving and conducting a quick diagnostic assessment, it was confirmed that the water heater had indeed sprung a leak. While the unit wasn’t particularly old, it was from a less reliable brand. Unfortunately, the 6-year warranty had already expired, leaving no other choice but a water heater replacement.

In addition to the water heater issue, the customer had another important request: they wanted to replace their old asbestos exhaust vent with a safer, modern solution. We provided an on-the-spot estimate, which the customer quickly approved, and we got straight to work.

Replacement water heater in San Jose

During the replacement water heater in San Jose, we installed the new Bradford White water heater, but that wasn’t all. The wooden stand beneath the old water heater had deteriorated over time, so we also replaced it with a sturdy new steel stand. Additionally, we upgraded the old asbestos exhaust vent to a new B-vent to ensure safe and efficient ventilation.

By the end of the job, the new system was up and running, and the customer’s home had hot water restored without delay. The customer was highly satisfied, not only with the quick response but also with the high-quality installation and the added safety provided by the new venting system.